Ensuring inclusive workplaces means not judging work performance in relation to sex. Ethnicity, disability, age, sexual orientation, religion, nationality, gender. Call centers are workplaces that perfectly reflect the great human variety. People macedonia phone number library with different educational qualifications, ages, motivations, ethnicity, sex, gender and more work there without distinction. If you are a call center administrator, you can no longer ignore these issues.
Ethnic and gender stereotypes impact
Our perception of a person and their skills and abilities. Companies with ethnic diversity have 35% higher financial returns than the same direct communication via social media companies that do not have a diverse presence. Furthermore, companies with boards of directors that are also represented by women have 53% higher performance than companies with all-male boards.
The ISO 30415:2021 standard
The standard encompasses actions, principles, measures and related responsibilities and responsibilities and takes into account the context of different workplaces. ISO 30415 is designed to be adopted in all types of organizations: public, private, governmental or non-governmental (NGO), regardless of size, type, activity, sector, growth stage, country.
There are many practices that you can implement belgium numbers and below we give you advice to put into action immediately:
- Before you speak, think: it’s not just the title of a song, but a piece of advice. Sometimes we don’t think much about our language, it can happen, but if you’re thinking of making lighthearted jokes about someone’s sexual orientation, think about the fact that you’re not always aware of the situations of the individual colleagues around you;
- Company dinners, so loved and so hated. When you don’t know all your employees personally, avoid making invitations that specify, wife, husband, boyfriend, girlfriend. Practical example: avoid telling a man, for example, “bring your girlfriend, bring your wife”. Avoid embarrassment. If you make a formal written invitation you can use a more generic formula: invitation for two people.
- Ensure fair benefits for all;
You must truly care about these topics, not fall into the so-called rainbow washing , that is, exploiting the themes of Pride to carry out marketing actions that are an end in themselves if then in the company you carry out discriminatory acts and do not guarantee the valorization of diversity and inclusion.