insurance as an example, we see how to avoid losing leads that it ranks third after investment life insurance and endowment life insurance.
Its share in the first half of 2021 was 25%, and it shows the most significant growth (+67% or RUB 25 billion) compar to the first half of 2020. This growth is also associat with an increase in the volume of lending to the population.
At the same time, this type of insuranc
e is characteriz by an extremely low level of payments. In 2020, it amount to 5.02% in life and health insurance of borrowers for consumer loans, and 11.28% for mortgage loans.
We also see a high percentage of insurance payment refusals. According to data for 2020, the number of refusals in consumer loan insurance exce 40%, and in mortgage insurance it is approaching 30%. For comparison, the same indicator for voluntary types of insurance in 2020 was 0.23%.
The reasons for the current situation
n the crit life insurance market may be both extensive exclusions from insurance coverage and a we creat hari the robot complicat procure for receiving insurance compensation. Unreasonable refusals to receive insurance payment and the length of time it takes to receive alb directory it do not serve the purpose for which the borrower purchas insurance – securing the loan.