Interaction with users not interested in the service offered
Training in call centers is neglected, in reality it is one of the activities that must be carried out most […]
Training in call centers is neglected, in reality it is one of the activities that must be carried out most […]
Managing relationships : dealing with people’s needs is really difficult. In outbound call centers you have to deal with constant rejection,
Call center stress is a condition that affects many operators. It is often thought that it is an easy job
We are all tired of always listening to the same things, the human brain needs new stimuli. It is not
Working in a call center is not as easy as many people think. Closing deals and making appointments requires a
Almost all call centers are converting to cloud technology. Because it not only guarantees all the benefits mentioned above. But
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In an increasingly connected world, call centers are embracing a massive transformation through the adoption of cloud software. This new
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A good employer should maintain interpersonal relationships with their work team. In fact, the latter is made up of employees