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Plan to carry out a business restructuring

From time to time, organizations must consider a business restructuring. Both in difficult situations that the entity is going through. Such as financial problems or market changes. Also due to positive factors such as technological, governmental. Sociological or economic issues. However, it borne in mind that making this decision for […]

Plan to carry out a business restructuring

Steps to further project your business

In order to further project your business, it is essential to get a good number of clients who will make significant investments for the benefit of your company. It is recommende that after having a clientele you follow up on them so that they maintain their trust in the company […]

Steps to further project your business

How important is marketing in the digital age?

Technology has taken leaps and bounds in recent years, and it will continue to do so as time goes by and all niches have had to adjust to this reality. Marketing in the digital age has reache greater contact with leads. It is about reaching the masses Mobile List and […]

How important is marketing in the digital age?

5 Ideas to start your business

If during the day, and while you do your daily tasks, you spend your time spinning your head; Thinking about what ideas you can develop to achieve the much-love labor independence and with it also achieve economic independence; We have this post for you, 5 ideas to start your business […]

5 Ideas to start your business

How capital resources and organization will make your business a success

How will capital, resources and organization make your business a success ? If you are starting a business or already own one and want to achieve success. Continue reading the following post to learn. What you should do and how to better use your resources. The use of capital, resources. […]

How capital resources and organization will make your business a …

Customer Service Survey Shows Customer Service Better Now Than Last Two Years

Customer service has chang — and it’s far from being a negative change. New Capterra research shows that, for 70% of respondents, in the last two years, customer service has evolv for the better. The data takes the month of April 2022 as a reference, as it deals with the […]

Customer Service Survey Shows Customer Service Better Now Than Last …

New support channels may have helped improve customer service

Platformthat is capable of sending automatic responses to consumer queries. Live chat : in this channel, a service agent handles the call in real time through messaging channels such as WhatsApp. Knowledge base : also known as FAQ, this is an Mobile List online library on the company’s website, divid […]

New support channels may have helped improve customer service

The advantages and disadvantages of each service channel

Some of the services that must comply with the rules of the SAC Law are banks, telephone and cable TV companies, insurance companies and transport companies. Other areas of activity, such as retail, may base their services on the Consumer Defense Code . Consumers are not yet ready for synthetic […]

The advantages and disadvantages of each service channel

Only 10% of consumers leave feedback after a bad customer service experience

The thread of the conversation if he takes a long time to respond. online form Having a record of the document or written proof of the contact made is what makes the written form stand out among users (62% cite this factor). On the other hand, the fear of never […]

Only 10% of consumers leave feedback after a bad customer …

Banks lead the way with best customer support, according to users

Just over a third of people (39%) send in feedback when they have a positive experience. Only 10% usually give feedback when they experience something bad in their contact with the brand. 43% send their opinions regardless of the type of situation experienced. There is a certain difference in the […]

Banks lead the way with best customer support, according to …

Free screen recorder: 8 solutions for different needs

Dedicate a page on your website showing the production chain of the goods. Information such as the origin of raw materials, type of production process and labor employed may be relevant. If your company offers a reverse logistics system Mobile List for recycling or discarding products, encourage your customer to […]

Free screen recorder: 8 solutions for different needs

What is the role of technology in customer service support?

Among those interview by Capterra, access was quite diversifi: some users (43%) use or use a smartphone to access the metaverse, while another (42%) use or use virtual reality glasses. The technological devices use to access the metaverse “Games” is the main driver of user access Employee vacation worksheet: download […]

What is the role of technology in customer service support?

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