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How can technology be used to improve customer service?

Filters: this feature allows you to find specific information faster, which can also offer a personaliz view according to particular criteria; Collaborative space: these tools have internal communication resources, allowing HR professionals, managers Mobile List and employees to interact within the software itself. Other Resources Going beyond monitoring employee vacations […]

How can technology be used to improve customer service?

GTD Methodology: 4 to-do list apps to be more productive

The GTD method can be summariz with the following principle: the more productive we are, the less stress we will have. In other words, we should get more done in less time so that we can be more relax afterwards. The secret to this, according to the system develop by […]

GTD Methodology: 4 to-do list apps to be more productive

4 organization apps that help save time and reduce stress

The system has some collaboration features. Still in the tasks, users can assign them, send comments, give likes and make mentions to other members. Also, still in the collaboration part, Asana allows the creation of forms that help organize requests from other teams. 2. Evernote Teams GTD method running in […]

4 organization apps that help save time and reduce stress

Get to work: learn about 5 types of systems for construction material stores

This task management application offers a wizard based on natural language that allows the creation of automations and the creation of custom buttons that collaborate in the development of processes. To configure the notifications, the user can establish how far in advance he prefers to receive them. In terms of […]

Get to work: learn about 5 types of systems for …

How to select the best system for building material store?

Below, you can find out what each one does and how they can optimize your company’s day-to-day activities. 5 types of programs for building material store Seen, in general, as the most traditional of the sectors of the economy, civil construction Mobile List advances every day in the digital transformation, […]

How to select the best system for building material store?

5 types of programs for building material store

E-commerce platforms E-commerce platforms are also a program for a building material store For construction material stores that want to create an online sales operation, e-commerce platforms are responsible for organizing different Mobile List aspects of the user’s shopping experience, such as browsing and searching for products made by visitors […]

5 types of programs for building material store

We explain the main types of CRMs on the market

Fundamental to promote a consumer-centric culture within a company, the meaning of CRM already says what it came for: customer relationship management. A business that has a 360-degree view of its customer demographics, purchase Mobile List history, and customer service interactions will have an easier time maintaining healthy customer relationships […]

We explain the main types of CRMs on the market

For download: use our employee vacation worksheet and better control

These tasks can be anything from alerting a customer that a trial period is due or reminding a sales rep to follow up on a phone lead. contact management Helps store customer and prospect contact information, including name, address, and contact number, in a centralized, searchable database. email marketing It […]

For download: use our employee vacation worksheet and better control

What is workday tracking?

CRM ( Source ) main features Operational CRM can streamline customer relationship processes through features that highlight automation. Some examples of these features are: Calendar/reminder system sync contact management marketing automation email marketing Workflow Automation Automation features are useful not only for the time Mobile List they save, but also […]

What is workday tracking?

What to look for in a CRM software?

Example of an analytical CRM The Salesforce pipeline management feature ( Source ) main features Analytical CRM monitors sales trends and collects customer data through features such as: Lead generation and qualification pipeline management Territory management These resources can help your company recognize patterns in customer Mobile List data and […]

What to look for in a CRM software?

How many types of CRMs are there?

Depending on the number of employees in a company, the different solutions for controlling absences can be more or less efficient. For SMEs with frequently changing schedules –or in special situations–, working hours software may be better suit Mobile List to address specific needs. Otherwise, HR professionals may find predefin […]

How many types of CRMs are there?

Majority of employees said their company investigates the source of negative feedback

There are also those that only offer chatbot assistance (18%) and, to a lesser extent, those that only offer access to online documentation (13%). Meanwhile, 19% said their company doesn’t offer any of these self-service solutions. Availability of self-service tools varies by business size. Employees of companies that have between […]

Majority of employees said their company investigates the source of …

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