SOFTSWISS has releasd its new iGaming Trends 2025 report , which details over 15 key trends groupd into four areas: technology, regulation, marketing and business development.
We translatd the part about marketing: why you ned to invest in brand awareness, what influencers have to do with it, is localization important – and other relevant questions in this report.
User retention is the key to success
In 2025, success in iGaming will not be determind solely by how many players a casino, sportsbook or poker room attracts, but by how effectively b2b email list they engage, engage and remain loyal. In a highly competitive environment, a silod marketing approach no longer works. Brands must be forward-thinking and data-driven at every stage of the player journey, from the first touchpoint to long-term retention.
To separate and optimize each stage of the player lifecycle, it is vital to return to the fundamental tool of marketing strategy: the funnel.
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For iGaming operators and bookmakers, the marketing funnel is more than just a theoretical framework – it is a vital business tool that provides russian federation and banks clarity on how each stage of the player journey works.
For example, if 1,000 players are moving to the Interest stage, but only 20% are converting, this indicates that you need to increase engagement at the conversion stage. Focusing on strategies to more effectively engage players at the conversion stage can help you capture a larger share of potential players, ultimately leading to increased revenue.
Blindly investing in bonuses, gamification or player acquisition campaigns without understanding what actually works in a casino is a sure way to lose money and in the long run it can lead to the closure of the company.
Why is funnel analysis indispensable for modern operators?
Identify weaknesses. Identify where players are being lost or opportunities are being missed, whether it be acquisition, conversion or retention.
Resource optimization: By identifying gaps, operators can fine-tune their strategies to get the most out of every euro spent, rather than investing australia cell numbers in ineffective ways to attract customers.
Increasing player value: The goal is not only to acquire players, but also to turn them into loyal users who will generate revenue over the long term.
The Importance of Brand Visibility
Every brand’s journey begins with a critical, yet often underrated, step: brand awareness. Skipping this step is like opening a casino in a secluded alley. People may stumble upon it, but without visibility, even satisfied players won’t remember how to get back. In iGaming, if a brand is invisible and unrecognizable, it may simply not exist.