The ideal solution to provide customer service at any time is to use a WhatsApp chatbot. In addition, an automated retail chatbot improves the entire sales process by offering pre-sales advice related to orders as well as post-sales advice.
Product discovery
Several retailers have initiated the use of WhatsApp chatbots for product discovery. Individual product IDs from Facebook catalogs can be added via WhatsApp chatbot to show customers and the full list of products. Additionally, you can add new products, solutions, and seasonal sale details along with chatbots for future guidance.
3. WhatsApp Chatbot for Travel and Tourism
As the travel business took a downturn during the pandemic, it has recovered and started growing. Customer convenience and dataset simplicity make chatbots ideal for travel and tourism businesses. Travel chatbots help hotels and airlines with all of the following use cases:
Booking service
Travel agencies using the WhatsApp chatbot tool offer automation of the entire booking process for flights, buses, trains, and hotels to provide easy customer support. Additionally, teams can provide immediate recommendations on customer queries and offer quick solutions by automating travel bookings. Additionally, the WhatsApp chatbot allows the team to efficiently provide bookings and customer how to organize sales in a small business service in multiple languages.
WhatsApp chatbot is an fans data ideal solution to provide customized routes and travel schedules to potential customers. It can offer improved customer requirements and create a good brand image among the customer base.