Standard) requirements for investment life insurance and endowment life insurance the obligation of insurers how to optimize hr department work with crm systems to disclose, when concluding the contract, the historical profitability of insurance contracts that have expir in the last three years. Insurers will also have to show the consumer what amount they can actually receive in the event of the risks provid for in the contract being realiz, minus the insurance premium paid.
These figures will help the consumer
assess whether the offer insurance product meets his expectations.
From the point of view of customer nes, it is worth paying attention to the structure of the portfolio by categories of policyholders.
The structure of the ILI portfolio
by age, the senior segment continues to steadily prevail. This carries significant social risks: 71% of policyholders (64% of premiums) are clients ag 56 and over. And this is taking into account after finishing our first year the fact that ILI is closer to investment products in its characteristics compar to NLI. There is no significant concentration on senior segments in NLI products. Here, 66% of policyholders are clients ag 55 and under, which is due to the alb directory interest in savings products to create a financial cushion or fund for children.