This will give you the ability to fix some pain points that can cause employees to look for new opportunities. Compare your salaries to the market average: You don’t need an analytics tool to compare your payroll to the market. If you’re paying way below average, you’re probably missing out on valuable talent as a result. The universe of online purchases in Brazil should reach US$ 171 billion in 2023. Virtual stores that want to benefit from Mobile List this amount must be aware of consumer behavior so that they can implement strategies that are in line with customer expectations. These actions can be link together with the use of technologies, for example, the implementation of e-commerce platforms with features that best meet the needs of the business.
Consumers will expect shorter delivery times
In this article, Capterra compiles different data relat to e-commerce that were publis in surveys carri out during 2022 – the methodology of each study is available at the bottom of the text. This material points out possible trends in the area Botswana Email List for the year 2023. 1- The use of cell phones as the main online shopping channel will be even greater In the study on mobile commerce, publish under the title Mobile commerce: Brazilians frequently use cell phones to shop online , 6 out of 10 online consumers (64%) definethemselves as Mobile First. This means that these people primarily prefer to use their mobile phone over other mobile devices such as a computer or tablet to perform different types of tasks online.
Live chat will be increasingly adopt as a service channel
In most cases, these consumers prefer to carry out the transaction directly on the store’s website rather than using a brand application to do so. And what makes people enthusiastic about cell phones when buying? According to the Capterra study, the differential of purchasing via mobile devices is the ease of access (65%), since the user can make his purchase at any time and from anywhere. We gather insights for companies to work on e-commerce strategies in 2023 On the contrary, respondents also list the main difficulty of the device, and digital security was the most cite item (51%). This result is not surprising: with a scenario of increas theft of cell phones , the risk of digital fraud also increases through improper purchases through the accounts of the owner of the mobile device.