Fundamental to promote a consumer-centric culture within a company, the meaning of CRM already says what it came for: customer […]
We explain the main types of CRMs on the market Read Post »
These tasks can be anything from alerting a customer that a trial period is due or reminding a sales rep
For download: use our employee vacation worksheet and better control Read Post »
CRM ( Source ) main features Operational CRM can streamline customer relationship processes through features that highlight automation. Some examples
What is workday tracking? Read Post »
Example of an analytical CRM The Salesforce pipeline management feature ( Source ) main features Analytical CRM monitors sales trends
What to look for in a CRM software? Read Post »
Depending on the number of employees in a company, the different solutions for controlling absences can be more or less
How many types of CRMs are there? Read Post »
There are also those that only offer chatbot assistance (18%) and, to a lesser extent, those that only offer access
Majority of employees said their company investigates the source of negative feedback Read Post »
The least us software for customer service in SMEs In selecting the right software, an important issue to consider is
Live chat proves to be a demand from consumers Read Post »
What kind of actions motivate employee feedback When they receive negative feedback, nearly two-thirds of companies (63%) investigate to resolve
What are the questions in technology customer satisfaction survey? Read Post »
Live chat proves to be a demand from consumers SMBs seem to continue to prioritize the phone as their primary
How can technology be used to improve customer service? Read Post »
Neither a lack of budget nor a shortage of staff: one of the main challenges of customer service management is
The types of software used by SMEs in customer service Read Post »
Avatar customization is even a relevant topic: 51% of those who used the metaverse said that avatar customization is very
Technology in customer service: survey points to demand for live chat Read Post »
Complete version SuperSaaS paid plans release other features, such as increasing the maximum number of bookings, using the system without
Choosing a Free Online Scheduling Platform Read Post »
If the user so desires, it is possible for the markup page to be creat with a custom URL. It
6 free online scheduling platforms Read Post »
The metaverse is still in the process of being develop, but that doesn’t mean companies can’t start exploring a virtual
Check out 6 free online scheduling platforms Read Post »
To make social media campaigns viable, companies can use social media marketing software that allows them to automate the creation
What is an online booking platform? Read Post »
According to Fernando Beltrame , when selecting a carbon compensation project, it is important to check especially some points, such
How can companies invest in carbon credits? Read Post »
Understanding the concept what is a carbon credit? The carbon credit works as a certificate of non-emission of CO2 into
Understanding the concept: what is a carbon credit? Read Post »
The prioritization of human health and well-being in decision-making emerges as a priority for companies engag in Conscious Capitalism ”,
What is the relationship between the environment and companies? Read Post »
With the risk of the planet’s temperature increasing by 2.7 degrees Celsius in this century, the possibility of the Amazon
Carbon credit market: we interviewed two sustainability experts Read Post »
Maintains a direct relationship between database objects and real-world scenarios so objects don’t lose their purpose; Provides an object identifier
What is the importance of implementing and developing databases? Read Post »
