How important is marketing in the digital age?
Technology has taken leaps and bounds in recent years, and it will continue to do so as time goes by […]
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5 Ideas to start your business
If during the day, and while you do your daily tasks, you spend your time spinning your head; Thinking about
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How capital resources and organization will make your business a success
How will capital, resources and organization make your business a success ? If you are starting a business or already
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Customer Service Survey Shows Customer Service Better Now Than Last Two Years
Customer service has chang — and it’s far from being a negative change. New Capterra research shows that, for 70%
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New support channels may have helped improve customer service
Platformthat is capable of sending automatic responses to consumer queries. Live chat : in this channel, a service agent handles
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The advantages and disadvantages of each service channel
Some of the services that must comply with the rules of the SAC Law are banks, telephone and cable TV
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Only 10% of consumers leave feedback after a bad customer service experience
The thread of the conversation if he takes a long time to respond. online form Having a record of the
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Banks lead the way with best customer support, according to users
Just over a third of people (39%) send in feedback when they have a positive experience. Only 10% usually give
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Free screen recorder: 8 solutions for different needs
Dedicate a page on your website showing the production chain of the goods. Information such as the origin of raw
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What is the role of technology in customer service support?
Among those interview by Capterra, access was quite diversifi: some users (43%) use or use a smartphone to access the
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How can technology be used to improve customer service?
Filters: this feature allows you to find specific information faster, which can also offer a personaliz view according to particular
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GTD Methodology: 4 to-do list apps to be more productive
The GTD method can be summariz with the following principle: the more productive we are, the less stress we will
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4 organization apps that help save time and reduce stress
The system has some collaboration features. Still in the tasks, users can assign them, send comments, give likes and make
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Get to work: learn about 5 types of systems for construction material stores
This task management application offers a wizard based on natural language that allows the creation of automations and the creation
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How to select the best system for building material store?
Below, you can find out what each one does and how they can optimize your company’s day-to-day activities. 5 types
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5 types of programs for building material store
E-commerce platforms E-commerce platforms are also a program for a building material store For construction material stores that want to
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We explain the main types of CRMs on the market
Fundamental to promote a consumer-centric culture within a company, the meaning of CRM already says what it came for: customer
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For download: use our employee vacation worksheet and better control
These tasks can be anything from alerting a customer that a trial period is due or reminding a sales rep
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What is workday tracking?
CRM ( Source ) main features Operational CRM can streamline customer relationship processes through features that highlight automation. Some examples
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What to look for in a CRM software?
Example of an analytical CRM The Salesforce pipeline management feature ( Source ) main features Analytical CRM monitors sales trends
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