How to assess the competition in the online market
Carrying out a competitor analysis is a fundamental part of a good marketing plan. Therefore, we will teach you how […]
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2023
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Keys to the success of your Business
Nowadays, thousands of people feel the motivation and the desire to undertake to obtain better income. If that is your
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Plan to carry out a business restructuring
From time to time, organizations must consider a business restructuring. Both in difficult situations that the entity is going through.
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Steps to further project your business
In order to further project your business, it is essential to get a good number of clients who will make
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How important is marketing in the digital age?
Technology has taken leaps and bounds in recent years, and it will continue to do so as time goes by
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5 Ideas to start your business
If during the day, and while you do your daily tasks, you spend your time spinning your head; Thinking about
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How capital resources and organization will make your business a success
How will capital, resources and organization make your business a success ? If you are starting a business or already
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Customer Service Survey Shows Customer Service Better Now Than Last Two Years
Customer service has chang — and it’s far from being a negative change. New Capterra research shows that, for 70%
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New support channels may have helped improve customer service
Platformthat is capable of sending automatic responses to consumer queries. Live chat : in this channel, a service agent handles
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The advantages and disadvantages of each service channel
Some of the services that must comply with the rules of the SAC Law are banks, telephone and cable TV
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Only 10% of consumers leave feedback after a bad customer service experience
The thread of the conversation if he takes a long time to respond. online form Having a record of the
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Banks lead the way with best customer support, according to users
Just over a third of people (39%) send in feedback when they have a positive experience. Only 10% usually give
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Free screen recorder: 8 solutions for different needs
Dedicate a page on your website showing the production chain of the goods. Information such as the origin of raw
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What is the role of technology in customer service support?
Among those interview by Capterra, access was quite diversifi: some users (43%) use or use a smartphone to access the
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How can technology be used to improve customer service?
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