You can use detaile insights to optimize your social goals at every stage of the customer journey. Our team can also analyze. Performance metrics from individual ads campaigns. Insights to and organic posts so you can create a comprehensive. Report for stakeholders higher up in your organization. Hootsuite social advertising source: hootsuite customer service: hootsuite inbox social media is no longer an optional channel for customer service. You have to integrate your customer service and care with your enterprise social platform to meet customers where they are. With hootsuite inbox. You can bridge the gap between social media engagement and customer service and manage all of your social media messages in one place.
Private Messages and Dims Public
This includes: private messages and dms public messages and posts on your profiles dark and organic comments mentions emoji reactions … and more. The all-in-one agent workspace makes it easy to track the history of any individual’s interactions with your brand on social media across your accounts and platforms.
Giving your team the context need to personalize b2b email list replies and add notes to customers’ profiles inbox integrates with salesforce and microsoft dynamics handle messages as a team. With intuitive message queues. Task assignments. Statuses. And filters track response times and csat metrics a full screen view of the hootsuite inbox agent workspace for social media managers and social customer service agents.
Inbox Comes with Handy Automations
Book a free demo plus. Inbox comes with handy automations: automate message routing auto-responses and save replies automatically triggere customer satisfaction surveys ai-powere chatbot features enterprise marketing automation: adobe marketo engage many enterprise marketers already use adobe marketo engage for marketing automation. Integrating social data takes marketo to the next level.
Adobe marketo engage organizations Mobile List source. Marketo you can add social channels to your lead-scoring platforms using the marketo enterprise integration app for hootsuite. You can target leads with the right messages for where they are in the customer journey. This makes it easy to drive more leads to your sales funnel by adding details of their social activity.
